Privacy Policy

Ferrus ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.ferrusgolf.com) or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information from users to provide and improve our services:

(a) Personal Information

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed through secure third-party payment gateways)

(b) Non-Personal Information

• Browser type and version
• IP address
• Usage data (e.g., pages visited, time spent on site)
• Cookies and tracking data

(c) Sensitive Personal Data

We do not collect sensitive personal data such as passwords, financial information, health data, etc., except as required for processing payments through secure channels.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To communicate with you regarding orders, returns, and customer support
• To send promotional emails and offers (only with your consent)
• To improve our website and user experience
• To prevent fraud, ensure security, and comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Logistics partners, payment gateways, and customer support services.
• Legal Authorities: If required to comply with Indian laws, court orders, or government regulations.
• Business Transfers: In case of a merger, sale, or transfer of assets, user information may be included in the transfer.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us analyze website traffic and improve user experience.
• Marketing Cookies: Used to deliver targeted advertisements.

You can modify your cookie preferences in your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

6. Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, and misuse. These include:

• SSL encryption for secure transactions
• Access control and monitoring
• Secure payment gateways for financial transactions

7. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Withdraw consent for marketing communications
• Request deletion of your personal data (subject to legal retention requirements)

To exercise your rights, contact us at help@ferrusgolf.com.

8. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

11. Grievance Officer

In accordance with Indian law, we have appointed a Grievance Officer to address any complaints or concerns regarding this Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at: